My point is, that OSS is better than ever and the excuses are starting to become tiresome.

Im many cases it can be cut down to different user experience.

In Munich “only” the citiy switched to a own Linux distribution named “Limux” with extra software (Wollmux) for Open Office to manage templates for all departments. After a few years and a lot of progress the new mayor spread doubt (e.g. with a study ignoring some costs) about the project and forced to switch back to Microsoft. Coincidental Microsoft Germany moved their Headquarter a few kilometers from outside Munich to the administrative area of the city.